The Los Altos School District has the responsibility to ensure compliance with applicable state and federal laws and regulations governing education programs. The district shall investigate any complaint alleging failure to comply with such laws and/or alleging unlawful discrimination, and shall seek to resolve those complaints in accordance with the district's procedures.
The early informal resolution of complaints at the site level is encouraged whenever possible.
After you have sought resolution with those directly involved at the school site and a resolution is not reached, please file a complaint. There are four main categories of complaints for the next step. If you are unsure of the category, a General Complaint is an appropriate start since it can be adjusted to another type as needed. The four categories of complaints are as follows:
Williams Complaint
A Williams Complaint concerns deficiencies related to instructional materials, conditions of facilities that are not maintained in a clean or safe manner or in good repair, and teacher vacancy or misassignment.
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UCP Complaint
A Uniform Complaint alleges a violation of federal or state laws governing educational programs, including allegations of unlawful discrimination, harassment, intimidation, bullying, and failure to comply with laws relating to pupil fees.
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Title IX Complaint
Title IX of the Education Amendments of 1972 protects people from discrimination based on sex in education programs and activities that receive federal financial assistance. The Title IX regulation describes the conduct that violates Title IX. Examples of the types of discrimination that are covered under Title IX include sexual harassment, the failure to provide equal opportunity in athletics, and discrimination based on pregnancy.
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General or Employee-Related Complaint
A General or Employee-Related Complaint is one that does not fit into either of the other categories. This form is used following a discussion with the site manager or principal that does not lead to a resolution. Once the complaint is filed, it can be moved to either of the other categories if it is appropriate.
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